Support

Need help?

Email us at [email protected]. We reply within 2 business days.

Frequently asked questions

Are my photos private?

Yes. You choose who you share your catalog with. Object recognition runs on your iPhone by default. See the privacy policy.

How do I delete my account?

In the app: Settings → Account → Delete account. Your data is then erased.

On what devices?

iPhone (iOS). An Android and web version is planned for later.

Is Wherely free?

Wherely est gratuit en bêta privée. La reconnaissance visuelle tourne par défaut sur ton iPhone (gratuit, aucun envoi cloud). Si tu actives le mode « Wherely built-in » pour améliorer la précision, tu bénéficies de 30 scans cloud offerts par semaine ; au-delà, tu peux apporter ta propre clé Anthropic ou OpenAI pour continuer sans limite. Aucun abonnement payant, aucune publicité, aucune revente de données.